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Posted: 2020-07-03 02:43 AM . Last Modified: 2024-04-09 12:12 AM
After upgrade from 7.2.7 to 7.3.1, some devices are shown in both unassigned folder and other folder. How can remove the device from unassigned folder without affecting the same device in other folder?
(CID:106203968)
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Posted: 2020-07-03 02:43 AM . Last Modified: 2024-04-09 12:12 AM
Hi Yang,
If you right click on the device in the Device View, and select the option "Remove Device From Group", do you see Unassigned as an option?
-Scott
(CID:106203971)
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Posted: 2020-07-03 02:44 AM . Last Modified: 2024-04-09 12:12 AM
No, I do not see unassigned as an option when click on the device in device view,
(CID:106204410)
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Posted: 2020-07-03 02:44 AM . Last Modified: 2024-04-09 12:11 AM
If you view the device under the Unassigned group, then drag the device from the unassigned group into the group it's supposed to be in, does it remove properly?
(CID:106204411)
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Posted: 2020-07-03 02:44 AM . Last Modified: 2024-04-09 12:11 AM
I drag one device from unassigned into a correct group and all other devices in unassigned disappeared. weird!
(CID:106203982)
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Posted: 2020-07-03 02:44 AM . Last Modified: 2023-10-31 11:34 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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