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Restoring DCE server from backup
EcoStruxure IT forum
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Posted: 2020-07-0510:09 PM
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-09-16
There is a k-base document available which explains the procedure to restore the DCE backup file. Are you trying to migrate from one virtual machine to another virtual machine? or Migrate from DCE hardware to Virtual Machine?
In case if you are trying to restore the DCE backup file on a virtual machine which has a different MAC address from original DCE MAC address, then the local country technical support needs to be contacted for new pass codes as the license keys will not work if the MAC address is different.
If you are trying to migrate from DCE hardware server to Virtual Machine environment, then the below k-base document can be referred for instructions.