Recover portal password

[DCIM_Support]

This question was originally posted on DCIM Support by Waseem Khan on 2018-01-29

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Jef Faridi Hello jef

I have forgot my portal account name and password

is there any way that i can recover my screen name and password ?

or re-installing is the only option ?

Thanks

Kind regards

(CID:128747587)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-01-29

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Hi Waseem,

I'm really sorry to disappoint you, as far as I know there is no way to recover/reset portal user password. I agree with you, I think re-installing seems to be the option.

Kind regards

(CID:128748309)

[DCIM_Support]

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