Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,111
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 434
  • IT Advisor 368
  • DCIM Support 322
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 63
  • Building Operations 55
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • Temperature Humidity & Air quality Sensors 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Power Availability 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
160
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
50
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27417 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

Portal DCE mobile error in iframe

Hi guys, since the latest upgrade of the portal server the connection to the DCE mobile page is no longer possible due to certificate errors. Does anybody have a hint on how to solve this issue withi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
879 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Login issue to webmin due to SSL and TSL rejection

Unfortunately a customer did tick all the SSL protocols rejections and now cannot login to the webmin anymore. The DCO installed is 8.2.2 How can the customer access the webmin area again? Thank y...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1695 0 7
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

I can't find Cisco UCS-FI-6332 in Genome Libray

I can't find Cisco UCS-FI-6332 in Genome Libray. https://www.cisco.com/c/dam/en/us/products/collateral/servers-unified-computing/ucs-b-series-blade-servers/6332-specsheet.pdf BR Carsten (CID:129406...
EcoStruxure IT icon_circle EcoStruxure IT Forum
858 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

I can't find Cisco UCS S3260 Storage Server in Genome Libray

Hi I can't find Cisco UCS S3260 Storage Server in Genome Libray https://www.cisco.com/c/en/us/products/collateral/servers-unified-computing/ucs-s-series-storage-servers/datasheet-c78-738059.html ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
873 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

symmetra MW DDF

Hello, Is there an updated Modbus TCP or SNMP DDF file to see all Symmetra MW sensors in StruxureWare? (CID:129406660)
EcoStruxure IT icon_circle EcoStruxure IT Forum
954 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

dco rest api _ asset creation

Hi, I've to create a new asset in DCO using rest api using post request /assets/{asset-id}/children. How can I define a new asset_id? I've to create asset in a specific room (I've a roomId), but wit...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2246 0 11
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

user struxureware manual somebody have it ??

user struxureware manual where can I find it ??? (CID:129406290)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1178 0 5
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Struxureon Gateway broken after 1.2 update

Apache serves up http status 404 "the requested resource is not available". We had received an email that we should update Struxureon Gateway to the new version, it seemed to go fine but after doin...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1398 0 4
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Data from associated devices in DCO do not match with data on the devi

I have configured a DCE (7.5.0) as an External System Configuration to DCO (8.2.2), but the Data in DCO device window doesn't match with the data on the device: Thanks Enzo (CID:129406138)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1211 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCE device sensors in other DCE system

When I add a DCE server to another DCE system to monitor it, and I look into device sensors, there is just an ONLINE measurement. This is the only sensor reading that the DCE can get form another DCE...
EcoStruxure IT icon_circle EcoStruxure IT Forum
960 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Getting lost communication alerts for multiple UPS at the same time ev...

Getting lost communication alerts for multiple UPS at the same time every night from Struxureware DCE. When I look at the network management card there are no communication errors. Any ideas? (CID:...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2577 0 10
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 320
    • 321
    • 322
    • …
    • 610
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore