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Possible to move NetBotz Advanced license?

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DCIM_Support
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Possible to move NetBotz Advanced license?

This question was originally posted on DCIM Support by Patrik Degerman on 2016-12-30


My customer has accidently registered a license key on the wrong NetBotz unit.

Is it possible to remove the license and register the same key on another unit?

..or is a license key issued to a specific unit/MAC-adress?

(CID:110012328)


Accepted Solutions
DCIM_Support
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Re: Possible to move NetBotz Advanced license?

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2016-12-30


Dear Patrik,

Yes, its possible to move or reset the License passcode for you. You will need to contact your local region technical or escalation team with the details of the Netbotz Unit serial number and MAC address, and the unit for which the license passcode need to be moved. 

Regards,

Bala

(CID:110012372)

See Answer In Context

2 Replies 2
DCIM_Support
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Picard
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231

Re: Possible to move NetBotz Advanced license?

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2016-12-30


Dear Patrik,

Yes, its possible to move or reset the License passcode for you. You will need to contact your local region technical or escalation team with the details of the Netbotz Unit serial number and MAC address, and the unit for which the license passcode need to be moved. 

Regards,

Bala

(CID:110012372)

DCIM_Support
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Picard
0 Likes
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230

🔒 Closed

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