Portal - pages are empty

[DCIM_Support]

Hi,

Installed Portal v1.3.2 on Win7 without errors.

Services are running:

All tabs are empty:

Clicking on sign on' gives an empty page:

I'm using remote desktop to access the computer.

Any idea?

Regards,

Eduard

(CID:103586077)

[DCIM_Support]

Hi Eduard First thing we need to check is, witch version of java are you running on machine where struxureware portal is installed, if it is v8 can you uninstall it and reinstall struxureware portal. if that is not the case can you upload log files located under \tomcat-7.0.27\logs\catalina.log regards /elvedin

(CID:103586083)

[DCIM_Support · Accepted solution]

Hi Eduard,

Apparently it is java related issue, similar issue reported (and resolved) by another user:

Kind regards

(CID:103586085)

[DCIM_Support]

Hi, It was not working after first install of portal (including java) so I upgraded java. That did not slove the issue. See previous communication. I now removed java and portal. After new install of portal (including java) it works fine Thanks for your help, Eduard

(CID:103586110)

[DCIM_Support]

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