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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2025-05-26 02:01 AM
Hello everybody,
I received an email from the IT expert, but I can't log in.
I deleted myself from the system as an administrator, but I can't log in again.
I also can't get a registration QR code.
Adding and removing other users works fine.
If you've had this happen to you, please help.
I also think it's an Apple IOS problem.
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Posted: 2025-05-27 01:26 PM
Hi @Batdemberel,
Please request support to resolve this issue. You will be asked to supply account details that are best not shared in a public forum.
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Posted: 2025-05-27 01:26 PM
Hi @Batdemberel,
Please request support to resolve this issue. You will be asked to supply account details that are best not shared in a public forum.
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Posted: 2025-05-27 05:28 PM
HI JLehr,
Thank you for contacting me.
What specific details do you need? I was wondering if I could share them here.
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