PME Error: Database error

[DCIM_Support]

This question was originally posted on DCIM Support by juice on 2019-02-26

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Good day all

Please assist.

PME - 8.1

I received below error;

Loginserter - "Server name" ION_Data database is 106% full. You must take immediate action to prevent data lost. Data will stop being logged if your database is full."

Please assist.

Kind regards

(CID:140708168)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-02-26

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Hi Juice,

This forum is mostly for StruxureWare / Ecostruxure Data Center software and not power monitoring. PME is it's own division and has it's own support structure. Although I'll defer to anyone here that can assist with PME, I would suggest contacting that division directly. There are a number of contact options here:

https://www.schneider-electric.com/en/work/support/

Sorry for any inconvenience.

Steve.

(CID:140708208)

[DCIM_Support]

This comment was originally posted on DCIM Support by Greg Sterling on 2019-02-26

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Hello Juice

I have forwarded your inquiry to the PME team for comment.

Regards

Greg Sterling

(CID:140708474)

[DCIM_Support]

This comment was originally posted on DCIM Support by juice on 2019-02-27

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Thank You Greg.

Looking forward to their response.

(CID:140708663)

[DCIM_Support]

This comment was originally posted on DCIM Support by Greg Sterling on 2019-02-27

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The PME support team to which I forwarded your question was the USA based team, they have responded stating they are sending your inquiry to their international support team and they should be reaching out to you soon.

Regards

Greg S

(CID:140708716)

[DCIM_Support]

This comment was originally posted on DCIM Support by juice on 2019-02-27

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Brilliant, thank you Greg.

I appreciate your efforts

(CID:140708733)

[DCIM_Support]

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