Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

PDU Firmware Updates

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • PDU Firmware Updates
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
108
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
62
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

0 Likes
4
1944
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

PDU Firmware Updates

We have an assortment of APC rack PDUs monitored by StruxureWare Data Center Expert 7.4.1. After uploading the latest firmware catalog I found most of our PDUs are behind the latest FW release. Is there documentation available on each FW release regarding requirements and any known issues. Has anyone had issues applying the following FW releases for these PDUs.

 

AP7998 current rel. 3.7.3/3.7.3     latest rel. 3.9.2/3.9.2

AP7866 current rel. 3.7.3/3.7.3     latest rel. 3.9.2/3,9,2

AP7730 current rel. 3.5.6/3.5.7     latest rel. 3.9.2/3.9.2

AP7732 current rel. 3.7.1/3.7.4     latest rel. 3.9.2/3.9.2

AP7911 current rel. 3.3.3/3.3.4     latest rel. 3.9.2/3.9.2

AP8898 current rel. 6.3.3/6.3.2     latest rel. 6.4.4/6.4.4

(CID:126159834)

Labels
  • Labels:
  • Data Center Expert
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

0 Likes
0
1944
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

Hi Barry Patterson,

Is there documentation available on each FW release regarding requirements and any known issues.

Tip: if you click on the new firmware version in the Apply Firmware Updates window, you can read a brief but very useful Update Description about the key changes or fixes in this firmware version, for example:

As for me: it allows you to be aware of the changes and do not spend a lot of time looking for official releases of firmware 😀.

Has anyone had issues applying the following FW releases for these PDUs.

Firmware 3.9.2 is already old and is the latest version for APC devices of the first generation (which are usually already EOL). I also have a lot of such devices in operation with this firmware and I did not notice any problems.

Firmware 6.4.4 is the recommended version for APC or Schneider Electric second generation devices. Soon there should be a release of the new version of firmware 6.5.0, which is currently being tested and so far only available for the UPS NMC2. I also have a lot of such devices in operation with this firmware and I did not notice any problems.

With respect.

(CID:126159981)

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 4
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

0 Likes
0
1944
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

Barry,

Release notes can be found on APC.com for the firmware versions, if available.  Search for the device on apc.com and then navigate to the Software & Firmware tab.  Release notes will be listed here, if available.

Regards,

Cory

(CID:126159840)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

0 Likes
0
1944
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

Barry,

We are currently running the 3.9.2 firmware with our APC branded pdus without issue with our DCE install @ 7.4.3 version.

(CID:126159852)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

0 Likes
0
1945
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 12:12 AM . Last Modified: ‎2024-04-05 04:39 AM

Hi Barry Patterson,

Is there documentation available on each FW release regarding requirements and any known issues.

Tip: if you click on the new firmware version in the Apply Firmware Updates window, you can read a brief but very useful Update Description about the key changes or fixes in this firmware version, for example:

As for me: it allows you to be aware of the changes and do not spend a lot of time looking for official releases of firmware 😀.

Has anyone had issues applying the following FW releases for these PDUs.

Firmware 3.9.2 is already old and is the latest version for APC devices of the first generation (which are usually already EOL). I also have a lot of such devices in operation with this firmware and I did not notice any problems.

Firmware 6.4.4 is the recommended version for APC or Schneider Electric second generation devices. Soon there should be a release of the new version of firmware 6.5.0, which is currently being tested and so far only available for the UPS NMC2. I also have a lot of such devices in operation with this firmware and I did not notice any problems.

With respect.

(CID:126159981)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 12:13 AM . Last Modified: ‎2023-10-22 03:30 AM

0 Likes
0
1944
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 12:13 AM . Last Modified: ‎2023-10-22 03:30 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of