Optimize

DCIM_Support · ‎2020-07-05

This question was originally posted on DCIM Support by Caroll Silva on 2019-07-09

Hello

Optimize has been migrated to a virtual machine, its backup was installed and uploaded, the devices were detected again, it was detected to show power and CPU value, but this data is detected from different ip in some devices and at the moment of associating only allows to associate a device by equipment, apparently the detection with its protocols is correct.

Attached cpu detection screen and power of a single team this is disassociated to be able to associate the other. I hope I have been clear and you can help me

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Greg Sterling on 2019-07-10

Hello Caroll. I'm not sure I entirely understand your inquiry. It would appear to made a backup of your ITO server, reprovisioned ITO on a virtual machine and restored the ITO backup on the VM? or perhaps you provisioned a new ITO server on a VM and you discovered the servers from scratch?

On the DCO side, you are re-associating the devices from the new ITO server to DCO assets and you're having difficulty with this or not seeing the power data in the above tool tip?

Regards

Greg Sterling

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Caroll Silva on 2019-07-18

Good day Greg

The system is operating well, the data is running; the query is: we have 2 networks one with rank of ip 118. and another with rank 10. which pull information first rank, data of cpu and the other shows data of power. I need to link the 2 IPs to a server.

Regards

DCIM_Support · ‎2020-07-05

This answer was originally posted on DCIM Support by Greg Sterling on 2019-07-18

So if I'm understanding you correct, you have two networks (118, and 10) on which one is being used to discover the OS info and collect CPU utilization, the other is used for collecting the direct power info (via IPMI I assume)?

If yes, this scenario is very common. If both the OS protocol (WMI, SSH) return the same server serial number as the IPMI discovery then ITO will merge the discovering into a single device. So you will have one association to complete which will cover both sets of readings.

Are you saying you are seeing two different devices in ITO when you discover the same server on separate networks?

Regards

Greg Sterling

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Caroll Silva on 2019-08-26

good day

I have returned from my vacation and we are reviewing this pending.

About your question; Yes, if we are seeing two different devices in ITO, when we discover it from the same separate network server.

On the other hand I get a certificate error when I access the website from the virtual server where optimize is installed; I attach the screen. Please indicate what we should do.

Thank you
Caroll

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Greg Sterling on 2019-08-26

Hello Caroll

II do not think the certificate comment/discussion is related to your original question, right? This is a separate topic?

You see a warning when you browse to the ITO server or DCE server IP address?

DCO, DCE, and ITO all ship with self assigned certificates so I would expect your browser will show you a warning when you connect/browse to them.

Regards

Greg Sterling

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Caroll Silva on 2019-08-27

According!

And what happened to my initial consultation, please indicate what steps to follow about it.

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Greg Sterling on 2019-08-27

I think I may be misunderstanding your initial inquiry. What steps were used to migrate the ITO server to a VM? You noted its backup was installed and loaded.

Are you saying you created a backup of the ITO server and restored it on the VM? or did you use ITO to create a backup of its database, then create a fresh installation of ITO on a VM and restore the ITO database backup?

Regards

Greg Sterling

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Caroll Silva on 2019-08-27

Hello Greg

A new ITO virtual machine was created, the backup of the database extracted from the old server was uploaded; The detection of the devices started and everything was done satisfactorily.

The system is operating well, the data is running; the query is: we have 2 networks one with rank of ip 118. and another with rank 10. which pull information first rank, data of cpu and the other shows data of power. I need to link the 2 IPs to a server.

Yes, we are seeing two different devices in ITO, when we discover it from the same separate network server.

If you wish, I can provide my email and answer any questions.

Thanks for your attention

Caroll

DCIM_Support · ‎2020-07-05

This comment was originally posted on DCIM Support by Greg Sterling on 2019-08-27

Ok.

I assume the original ITO server was removed from DCO in the external systems settings view? You do not have both ITO servers still configured in DCO right?

In general ITO supports discovering of servers which belong to multiple networks. The server in your first screenshot shows multiple IP addresses in the lower details window (highlighted below).

In many cases servers like the HP server in the below window have multiple network ports with unique IP addresses, and an ILO management card which might reside on its own network.

As long as both the management card and the server report the same serial number they will be combined into a single host entry in ITO and thus only one association should be required.

Which protocols were used for discovery of the above server? If you have two entries in the unassociated items list for the same server then its likely the two protocols returned different serial numbers.

Regards

Greg Sterling

DCIM_Support · ‎2020-07-05

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