New 9.5 Build - Application Down/Won't Start

[UPSFlight24]

Getting following error/visible via webmin:

Essential services are not running on this node. Please reboot the node and monitor the status page.
If the problem persists, contact support. (jboss)

This is a new RHEL8 with:
8 CPU
25 GB Memory
500 GB Hard Drive

Webmin
Real Memory = 1.01 GiB used, 3.55 GiB cached, 23.48 GiB total
Virtual Memory = 0 bytes used, 11.8 GiB total
Local disk space = 15.98 GiB used, 317.12 GiB total

Not sure what the issue could be since this is a new build.  It will be replacing a DCO setup once the issue is resolved.

Any help is greatly appreciated.

[Jef]

Hello,

Assuming the installation have been successful, you might want to verify if the partitions holding the ITA application like /opt/jboss-as, /var/lib/pgsql, etc. (described here: https://community.se.com/t5/Installing-ITA-on-RHEL/Installing-ITA-on-Red-Hat-Enterprise-Linux-7-and-...) are not full.

SSH log in to sever and enter commands like 'df -k' which would display the disc space info.

Kind regards,

Jef

[UPSFlight24]

Yes, it's a fresh new build and from what i can tell the installation completes.  The system restarts once the installation completes; there are no other prompts.

Space output is attached as image.

I think I am just going to rebuild the server and start over.

[UPSFlight24]

operations.service fails to start:

[Install]
WantedBy=multi-user.target

[Unit]
Description=Operations Server
After=syslog.target network-online.target postgresql.service

[Service]
SyslogIdentifier=operations
Type=simple
User=dcojboss
PermissionsStartOnly=true
EnvironmentFile=/etc/isx-operations/config
ExecStartPre=/bin/sh -c "source /etc/isx-operations/shared_functions; startup_jboss"
ExecStart=/opt/jboss-as/bin/standalone.sh -b 127.0.0.1
ExecStop=/bin/bash /etc/isx-operations/shared_functions shutdown_jboss
WorkingDirectory=/opt/jboss-as
TimeoutStartSec=0
LimitNOFILE=99000

[Install]
WantedBy=multi-user.target

[gsterling]

If your server continues not to start after installation, please open a ticket with the technical support team and include the platform.log and server.log files from /opt/jboss-as/standalone/log ... assuming they both exist.

In most cases the error may be a result of missing dependencies as noted on the URL Jef already shared.. Which RHEL release did you install on and did you use the offline or online ISO? If you used the online ISO then ITA's installer expects a working RHEL subscription is active on the server. Which RHEL 8.x release did you install on?

[UPSFlight24]

RHEL release 8.10(Ootpa)

Ticket opened with support.  Will provide the stated logs.  They have also stated that they cannot assist since it's on RHEL.

[Jef]

Hello,

I have now tested the installation of ITA (9.5.0) on RedHat 8.10.

It was not successful for me, during the installation I get error messages like:
Error: Problems in request:
missing groups or modules: postgresql:12

and

Error: No matching repo to modify: codeready-builder-for-rhel-8-x86_64-rpms.

It seems installing ITA on RedHat 8.10 is not supported.

so, I guess your installation was unsuccessful as well (most likely problem with installing the database/application).

Kind regards,

Jef