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Netbotz570 and pelco sarix IJP121-1IS
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This question was originally posted on DCIM Support by Erhan Yasar on 2018-01-31
Hi community,
Our customer wants to connect pelco sarix IJP121-1IS camera to netbotz 570 device. I try to connect but link status always stays in offline. (screenshot from other document) I can connect the camera via HTTP/HTTPS. Netbotz version is 4.6.4.
What should I do?
This comment was originally posted on DCIM Support by Erhan Yasar on 2018-02-02
Hello,
I have updated the firmware of the Pelco but still get nothing. 
I ll be here at customer's location for 5 more hours. Can you help me to solve this today?
This comment was originally posted on DCIM Support by Erhan Yasar on 2018-02-02
Yes, they are on the same network. Sometimes it gives Authorization error as seen in the screenshot.
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