Netbotz 755 with direct attached NBPD0165 - Camera Alert not clearing

[Lincoln_Darran]

We have about 30 755's up and running now. 

A few have Camera Disconnected alarms from the installation time.   All the cameras are working, communication between the netbotz and camera is working.  DCE is happily talking to the netbotz, and getting the camera feed.

But permanently got the alarm showing both in DCE and in the 755 web interface.  These are remote devices, already bolted to ceilings.

Is there another way to reset the alarm through the webinterface or by SSH magic?

If there's already a documented/known way of resetting the alarm within Linux, before I go exploring...

[JLehr]

Hi @Lincoln_Darran,

For faster resolution, you may want to contact your local technical support for help with this issue.

[Lincoln_Darran · Accepted solution]

Restting the password on the camera, then letting the netbotz "lose" it, then doing a "fix credentials" clears the alarms.  

A clear alarm button maybe useful 😉