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Netbotz 750 no web access

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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Mike-Sutton
Lieutenant JG
Lieutenant JG
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5
1688

Netbotz 750 no web access

Hi,

I have upgraded a 750 to 5.2.2 however i now cannot access it through web browser to enable SNMP to add it to DCE keep getting error 503. I have tried all ways to reset to default settings but unable see response ls comand shows ddf.zip ?? i am currently on site and this is my last task. any solutions would be helpfull as cant leave till added......

 

TIA

 

Mike

 

 

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APC_Steve
Commander Commander
Commander
0 Likes
4
1682

Re: Netbotz 750 no web access

Hi @Mike-Sutton ,

 

This error is usually due to the device having an old (original?) version of firmware and not being reset to defaults after upgrade. From the version you currently have onward, this should not be necessary but the I suggest resetting to defaults and reconfiguring it :

http://www.apc.com/us/en/faqs/FA370681

 

Thanks,

Steve

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5 Replies 5
APC_Steve
Commander Commander
Commander
0 Likes
4
1683

Re: Netbotz 750 no web access

Hi @Mike-Sutton ,

 

This error is usually due to the device having an old (original?) version of firmware and not being reset to defaults after upgrade. From the version you currently have onward, this should not be necessary but the I suggest resetting to defaults and reconfiguring it :

http://www.apc.com/us/en/faqs/FA370681

 

Thanks,

Steve

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Officecitygn
Crewman
Crewman
0 Likes
0
269

Re: Netbotz 750 no web access

In january, the tech person of Apc in West africa perform a firmware update in our Data center Netbotz. Since this time the Netbotz "bug" error 503 occur so he follow your procedure....but it happens again and again...every 20 days there is a Netbotz loss. The customer is very upset with Schneider and it will have a huge consequence and the west african support is totaly lost...not able to solve a problem they create after firmware update.

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reej
Crewman
Crewman
0 Likes
2
125

Re: Netbotz 750 no web access

Update to the latest firmware and remove with HTTP WEB access the (WEB->SSL) certificate and reboot the network card,

If HTTP is disabled then enable it first on the CLI with Telnet.

 

command: web -h enable

 

https://iportal2.schneider-electric.com/Contents/docs/UPS-PMAR-9LLM9N_R1_EN.PDF

https://www.apc.com/au/en/faqs/FAQ000233142/

 

 

Feel free to ask
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Officecitygn
Crewman
Crewman
0 Likes
1
108

Re: Netbotz 750 no web access

The problem is the Netbotz 750. Not the ups. We access the ups without problem.

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reej
Crewman
Crewman
0 Likes
0
82

Re: Netbotz 750 no web access

I understand, but i thought i has has same network management card structure, maybe it also affect the Netbotz 750.

Thanks for feedback!

Feel free to ask
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