Netbotz 750 Microsoft Edge Browse Problem.

Lintonm · ‎2024-07-22

Greetings,

My client can only use Microsoft Edge to browse to their Netbotz 750 device. The error received is shown below in the picture. Do you have a solution for them to browse to the device using Microsoft Edge as the manual says only Mozilla Firefox, Chrome and Internet Explorer can be used?

Cory_McDonald · ‎2024-07-23

Hello @Lintonm,

Error messages are common in browsers when self-signed certificates are being used. There are a few ways to bypass and/or resolve this error message:

On the same Google Chrome screen as above, just type thisisunsafe (all one word all lowercase) and then screen will proceed to the next.
Download the certificate of the NetBotz appliance and add it into the browsers certificate store.
Install an SSL certificate on the NetBotz appliance that was signed by a trusted authority for the corporate environment.

Kind Regards,

Cory

See Answer In Context

Cory_McDonald · ‎2024-07-23

Hello @Lintonm,

Error messages are common in browsers when self-signed certificates are being used. There are a few ways to bypass and/or resolve this error message:

On the same Google Chrome screen as above, just type thisisunsafe (all one word all lowercase) and then screen will proceed to the next.
Download the certificate of the NetBotz appliance and add it into the browsers certificate store.
Install an SSL certificate on the NetBotz appliance that was signed by a trusted authority for the corporate environment.

Kind Regards,

Cory

Lintonm · ‎2024-07-24

Sir McDonald,

Thank you for the response. It is appreciated.

Cheers.

Cory_McDonald · ‎2024-08-02

Hello @Lintonm, Just following-up to see if the steps provided were able to resolve the issue for your customer. If so, feel free to "Mark As A Solution" or post any additional details if assistance is still needed beyond my reply above. Thanks!