Device Communication Alert error, unable to find solution

[rick.johnson_ccsu.edu]

Device Communication Alert

The UPS [UPS name] with identifier [identifier number] is no longer at [IP address]. A new device has been detected at that address.

What causes this? It's happening periodically, even when I am not in the office and there are no changes on my side.

[Cory_McDonald · Accepted solution]

Hello @rick.johnson_ccsu.edu,

I recommend looking at the Help Center article on this topic: https://community.se.com/t5/What-s-new-in-IT-Expert/Frequent-communication-alarms-from-NMC3-devices-...

If you still experience issues after running through these steps, please reach out to technical support to have a deeper dive into your setup.

Kind Regards,

Cory