Netbotz 750 Dead on Arrival

[adamhinchliff]

Hi,

Has anyone had a Netbotz 750 new out of the box not boot

I thought perhaps there is a manual way to select voltage but it simply wont proceed, ran the boot command but cycles back to the same error.

U-Boot SPL 2018.04 (Aug 30 2019 - 14:54:28 -0400)
Trying to boot from SPI

U-Boot 2018.04 (Aug 30 2019 - 14:54:28 -0400)

CPU: Altera SoCFPGA Platform
FPGA: Altera Cyclone V, SE/A6 or SX/C6 or ST/D6, version 0x0
BOOT: QSPI Flash (3.0V)
Watchdog enabled
I2C: ready
DRAM: 2 GiB
MMC: dwmmc0@ff704000: 0
Loading Environment from SPI Flash... SF: Detected s25fl512s_256k with page size 512 Bytes, erase size 256 KiB, total 64 MiB
OK
In: serial
Out: serial
Err: serial
Model: ECP SNARC SOCA9 2G for Bestla board
Net: No ethernet found.
Hit any key to stop autoboot: 0
Card did not respond to voltage select!
Card did not respond to voltage select!
ERROR : the map table is corrupted.........0x4c450880
mapTable : crc=4086c448
ERROR MAGIC NUMBER: probably because there is no map table.
ecpmt_banks_load - Set enviroment variable for ECP_FWU banks

Usage:
ecpmt_banks_load
## Error: "check_rtc" not defined
Card did not respond to voltage select!
** Bad device mmc 0 **
Card did not respond to voltage select!
** Bad device mmc 0 **
SF: Detected s25fl512s_256k with page size 512 Bytes, erase size 256 KiB, total 64 MiB
device 0 offset 0x140000, size 0x800000
SF: 8388608 bytes @ 0x140000 Read: OK
Detected SoCA9 Snarc board revision=4
FPGA updated to correct revision.
Minimum FPGA Release: 7
FPGA Git Commit ID: 0x6a72ce7c, Build unix timestamp: 1525264765
Card did not respond to voltage select!
Card did not respond to voltage select!
** Bad device mmc 0 **
Card did not respond to voltage select!
** Bad device mmc 0 **
SNARC_SOCA9_BESTLA_2G #

U-Boot SPL 2018.04 (Aug 30 2019 - 14:54:28 -0400)
Trying to boot from SPI

[APC_Steve]

Hi @adamhinchliff ,

There may be a command or two that tech support can try with you so I suggest that you contact your local support directly. If that fails, you'd already be in contact with them for a replacement should that be necessary.

Thanks,

Steve