Netbotz 750 Appliance and Access Pod 175 Disconnected
EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Netbotz 750 Appliance and Access Pod 175 Disconnected
Cameras are working, wireless temp/humidity sensors are working, and two doors/switches connected directly to the 750 are working.
However, none of the wired sensors are working as the "Appliance" is reporting offline, and two doors connected to the access pod 175 are not working as the pod is offline. Multiple power cycle attempts have not fixed it. Rack access pod is reporting identifier 0 and the "reset ID" button doesn't change anything. It has been connected to both A-link ports which also supply the power to the pod.
Are there any further troubleshooting steps I can take to determine why these devices are "Disconnected"?