Netbotz 355 multiple email alerts sent

[DCIM_Support]

This question was originally posted on DCIM Support by Kevin Kolobe on 2017-11-22

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Hi,

My end user is running the v4.6.1 firmware on a Netbotz 355. The appliance is sending multiple email alerts for camera motion. I have confirmed the alert action and alert profile are setup properly but cannot determine why we are receiving more than one alert for the same thing.  We can see it in the appliance logs as well that the appliance is sending the email more than once. Note that there are no "return to normal" alerts activated.

Kevin

(CID:126179280)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-11-27

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Hi Kevin Kolobe, thanks for posting. Let's hope you find your answer here. 

Kind regards Ditte

(CID:126180697)

[DCIM_Support]

This answer was originally posted on DCIM Support by Stine Hansen on 2018-05-03

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Hi Kevin,

I hope you found an answer to your question. Closing this one now. If you still have an issue, please post a new question.

Thanks,

Stine

(CID:130682260)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.