EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2022-11-04 10:32 AM
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Posted: 2024-01-09 12:08 PM
Just updated from 4.7.1 to the latest 4.7.2 release and have found it has broken SNMP access in the software?!? I've attached the pop up error that is presented when the button is selected in the application. I have rebooted and closed out the application multiple times without success.
Selecting the 4.7.1 Netbotz Advanced View icon that was left behind on the install also showed the same behavior! Would really appreciate it if someone could test this out and hopefully find a solution to this.
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Posted: 2024-01-11 01:25 PM
I've resolved this problem myself and hope this information will help the next person who may run into this problem when upgrading their Advanced View software. I've attached an image capture as to the steps required to solve this idiotic problem. 👍
It's quite obvious this application fails to respect any of the Microsoft Add, Remove, Upgrade standards. 🙄 One would think this information would be included into the software's Help File, or pinned to a APC FAQ - easily found for their customers?!?! 😡
The APC website continues to be the absolute worst in terms of search / valid content! 👎
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