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NetBotz Rack Monitor 570 firmware Upgrade Error

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A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
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NetBotz Rack Monitor 570 firmware Upgrade Error

This question was originally posted on DCIM Support by imran.haq on 2017-03-28


Hi

I am trying to upgrade the NetBotz Rack Monitor 570  firmware version from 4.4.0 to 4.5.4.

 

Every time I am receiving the following error message.

 

 

We don’t have any camera installed with the system.

I have rebooted the device couple of times even cold boot as well but the error is still there

Kindly help me to sort out this issue

 

Best Regards

Imran

(CID:115836636)

3 Replies 3
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Re: NetBotz Rack Monitor 570 firmware Upgrade Error

This answer was originally posted on DCIM Support by John Thompson on 2017-03-28


Hi imran.haq,

Can you try reformatting the appliance using the instructions in KBase FA158175.  Then try the ugrade again.
You will lose your configuration and any sensor data, but it may be the only way to resolve this.
If that does not work, you can try upgrading the appliance using the TFTP procedure. This is covered in KBase FA176133
.

Regards 

 

(CID:115836730)

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Re: NetBotz Rack Monitor 570 firmware Upgrade Error

This comment was originally posted on DCIM Support by imran.haq on 2017-03-29


Thanks John

The second procedure (upgrading the appliance using the TFTP procedure) worked for me.

Thanks

Imran

(CID:116360924)

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