NetBotz 755 Error after Firmware Update

[Tafadzwa]

Hi All,

I have just updated the Firmware on my NetBotz 755 from v5.2.1 to v5.3.5 and I am now getting an Alarm on DCE v7.9.0 that says "Device Status may be inaccurate because an attempt to transfer a device definition file (DDF) failed."

The NetBotz are located at Remote Sites and I performed the upgrades via the web client.

This alarm was not there prior to the firmware update.

Kindly advise on how to resolve this?

Thank you in advance!

[Gabi]

Hello,

try to verify on DCE > device > netbotz appliance communication settings > netbotz appliance credentials (you must have web user)

also on device > snmp device communication settings > device file transfer settings > netbotz ip with protocol SCP and use root (you can try on ssh if you can login with root...also is possible to not have a root password and you must set it )

or update to DCE 8.0.0 which does not require SCP connection and DDF can be retrieved  via http/s