NetBotz 750 and NetBotz 750 temperature sensors do not appear in the ITA sensor mapping.

TomokazuYakuwa · ‎2021-05-19

Hi Team,

NetBotz 750 and NetBotz 755 temperature sensors do not appear in the ITA sensor mapping.

ITA version 9.1.8

DCE version 7.8.1

NetBotz version 5.2.4

Please let me know if there is a solution.

Thanks & Regards,

Jef · ‎2021-05-25

Hi Tomokazu,

That may be a DDF related issue. Here is a context file (netbotz750.context.xml, attached) that may help (at least for Netbotz 750).

How to apply the context file:
From a web browser, navigate to http://<DCE server ip>/nbc/status/SensorContexts
Click 'Choose File' and find your supplementary context file, then click 'Upload File'.

Kind regards,
Jef

See Answer In Context

TomokazuYakuwa · ‎2021-05-24

Hi team,

Does anyone have an answer?

Jef · ‎2021-05-25

Hi Tomokazu,

That may be a DDF related issue. Here is a context file (netbotz750.context.xml, attached) that may help (at least for Netbotz 750).

How to apply the context file:
From a web browser, navigate to http://<DCE server ip>/nbc/status/SensorContexts
Click 'Choose File' and find your supplementary context file, then click 'Upload File'.

Kind regards,
Jef

TomokazuYakuwa · ‎2021-05-25

Hi Jef,

Thank you for the very clear answer.

I confirmed that sensor mapping is possible.

Regards,

Jef · ‎2021-05-25

Hi Tomokazu,
You are welcome & many thanks for the update that it helped.

Kind regards
Jef