NetBotz 450 Unable to Change IP,GW,SM

[DCIM_Support]

This question was originally posted on DCIM Support by Nisar Ahmed on 2018-10-31

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Hi There,

I have configured one NeTBotz 450 before but now i am unable to change its Ip address. i am using console with (Advance View 4.6.2 ) serial configuration utility its getting through the serial configuration and detecting the current ip without GW but when i am trying to add GW and click on save its taking some time and a message "Unable To Change Appliance setting" appears on screen. Can some One Help Me Please to Sort this Matter as the device is already configured with SMS Modem Also.

(CID:134692093)

[DCIM_Support]

This answer was originally posted on DCIM Support by Cory McDonald on 2018-10-31

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Hello Nisar Ahmed ,

If you are experiencing issues with the configuration utility, I would recommend connecting communicating directly to the appliance through serial using PuTTy or another serial emulator.  Instructions for performing this method can be found in knowledge base FA308010 under the Terminal Emulation section.

Kind Regards,

Cory

(CID:134692100)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-25

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Dear Nisar Ahmed ,

Please, tell us if you could solve this problem or not?

With respect.

(CID:137103358)

[DCIM_Support]

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