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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2022-07-25 03:43 AM
NetBotz 250 keeps dropping the following errors. This NetBotz 250 is used to monitor the genset dry contacts. The environment temperature is not above 45 degrees. Just one sensor sends this kind of errors.
What can be the problem?
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Posted: 2024-05-03 05:43 AM
Hi @GaborNovak,
I would recommended checking the sensor itself for any damage and reseating the sensor into the sensor port. I would also recommend making sure that the NetBotz 250 is upgraded to the latest firmware version.
If you still experience this issue after checking the sensor and upgrading, you can reach out to technical support for assistance with the NetBotz issue.
Regards,
Cory
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