Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Success Stories Corner
  • companyImpact

Negative Usage (kWh) in Energy Cost Report in DCO for one of my sites.

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • EcoStruxure IT
  • EcoStruxure IT forum
  • Negative Usage (kWh) in Energy Cost Report in DCO for one of my sites.
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we?ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Jef
Captain Jef Captain
76
APC_Steve
Commander APC_Steve Commander
54
gsterling
Commander gsterling Commander
49
Cory_McDonald
Lt. Commander Cory_McDonald Lt. Commander
15
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

0 Likes
21
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

Negative Usage (kWh) in Energy Cost Report in DCO for one of my sites.

This question was originally posted on DCIM Support by Krista Flynn on 2019-03-01


I run monthly reports on all of our sites for Energy Cost in DCO.  One of our new sites is coming up with negative usage (kWh) in the report.  The only different thing at this site is different PDU's (AP7911B).  I have updated the DDF in the DCE for this location.   Does anyone have idea as to why this is happening?

(CID:140709882)

Labels
  • Labels:
  • Data Center Operation
Reply
Share
  • All forum topics
  • Previous Topic
  • Next Topic
Replies 21
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-01


Hello Krista.

I assume the device is showing measured power in the DCO desktop client when you mouse over the rack pdu's in those racks?

Can you share a screenshot of the report screen with the negative values and the report parameters you're using?

Regards

Greg Sterling

(CID:140709955)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

This comment was originally posted on DCIM Support by Krista Flynn on 2019-03-04


There is no measured peak power when i mouse over the racks in that location.  

(CID:140710547)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-04


Can you share a screenshot of the report and when you hover over the rack in the power overlay?

Regards

Greg Sterling

(CID:140710595)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

0 Likes
15
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

This answer was originally posted on DCIM Support by Krista Flynn on 2019-03-04


 

(CID:140710615)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-04


Hello Krista.

The measured data for your rack pdu does in fact show a negative value, this would explain the negative result in the report.

 

Regards

Greg Sterling

(CID:140710639)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

This comment was originally posted on DCIM Support by Krista Flynn on 2019-03-04


I realize that is why it is showing a negative value but is that normal to have a negative value for measured data?  that just doesn't seem right to me but I am new to this application.   I know a little bit about this application but am not very knowledgeable regarding power, etc...  

(CID:140710655)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:38 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:38 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-04


I agree.

What type of device is the rack pdu?

The data is from data center expert, right? Does DCE show the negative power value?

Regards

Greg Sterling

(CID:140710668)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Krista Flynn on 2019-03-04


(CID:140710680)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-04


This device has power. Has this device ever reported power properly in DCO?

Its possible this is a DDF issue.

Do you have other devices of this model reporting power properly in DCO?

Regards

Greg Sterling

(CID:140710693)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Krista Flynn on 2019-03-05


These are the only two devices of this model and they are new.   After working with someone from Schneider, I uploaded new DDF to the DCE for this location a few weeks ago.

(CID:140710999)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-05


Ok. Perhaps this is a DDF problem. Let me ask someone here if this DDF is qualified for DCO.

(CID:140711018)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Krista Flynn on 2019-03-05


Appreciate  your  help.

 

(CID:140711071)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Ed Tarento on 2019-03-06


Hi Krista, sorry if I missed something in the above thread.  Have you connected directly to the device, e.g. web browse to the device and checked the values?  If it's showing the same -'ve values then there's your issue. 

If it's not, try interrogating with a different SNMP Manager or even snmpwalk.  Just because web server shows a value doesn't mean it's the same via SNMP agent (or telnet/SSH for that matter). 

Whilst I suspect chances are pretty slim of the above steps revealing the device is at fault, its worthwhile being 100% sure its not the device itself.  I've had different readings via web and SNMP in the past

Cheers

Ed

 

(CID:140711151)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Nicholas St Pierre on 2019-03-06


Hi all,

I worked with Krista to update the apcpower.xml DDF and I am certain that this has something to do with my modifications to the DDF. I needed to add new sections to the DDF specifically for "B" SKU rPDU's such as this one. I believe that I may have incorrectly named some of the sensorId's in the DDF due to some naming inconsistencies already in the DDF. This means it does not match anything in the sensorServiceContext file which handles sending the measured data from DCE to DCO. The attached supplementary sensor context file should resolve the issue. If not I can look into it deeper and see if there is something else causing the negative value.

Krista,

To import to the context file to a DCE server:

- From a web browser, navigate to http://<server_ip>/nbc/status/SensorContexts

- Click 'Browse' and find your supplementary context file, then click 'Upload File'.

 

Regards,

Nick

apcpower_context.zip

 

(CID:140711545)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-07


Thanks the help Nick.

Krista, lets check DCO tomorrow to see if the power those rack pdu's are reporting look more reasonable. If so, I'd expect the energy cost report to look better.

Regards

Greg Sterling

(CID:140711575)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Krista Flynn on 2019-03-07


I won't be able to get to this until Monday.  I will keep you posted.  Thanks for all of your help!

 

(CID:140711843)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:39 PM

In response to DCIM_Support
0 Likes
0
697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:39 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-07


Very good. Thanks for the update. Keep us posted.

Regards

Greg Sterling

(CID:140711846)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:40 PM

In response to DCIM_Support
0 Likes
0
696
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:40 PM

This comment was originally posted on DCIM Support by Krista Flynn on 2019-03-13


I just uploaded the new sensor context file this morning and it looks like the rack is showing measured data.  i will check on it tomorrow to see how it looks.  

 

(CID:140713668)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:40 PM

In response to DCIM_Support
0 Likes
0
696
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:40 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-03-13


Excellent, thanks for the update.

Regards

Greg Sterling

(CID:140713676)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:40 PM

0 Likes
0
696
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:40 PM

This answer was originally posted on DCIM Support by Krista Flynn on 2019-03-04


(CID:140710619)

Reply
Share
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 05:40 PM

0 Likes
0
696
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2020-07-05 05:40 PM

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply
Share
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc