Need updated DDF for ACRP502 for DCE v7.5.0.

[DCIM_Support]

This question was originally posted on DCIM Support by Fiaz Ahmed on 2018-11-28

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(CID:137104883)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-28

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Dear Fiaz Ahmed,

Why do you need an updated DDF-file for ACRP502? You found bugs or errors?

The more you provide additional information, the faster and better help you will be here 😀.

With respect.

(CID:137104910)

[DCIM_Support]

This comment was originally posted on DCIM Support by Fiaz Ahmed on 2018-11-28

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Still receiving continuous DDF alarm emails and once it get starts giving alarm it gives 1 email in every 2 minutes it won't stop until i make restart the cooling unit. 

(CID:137104919)

[DCIM_Support]

This comment was originally posted on DCIM Support by Fiaz Ahmed on 2018-11-29

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(CID:137105382)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-11-29

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Dear Fiaz Ahmed,

Thanks for the screenshot. From my answer to your similar question :

On this problem here on EcoStruxure IT there are many topics with answers.

To avoid this problem, you must follow the instructions FA177004 StruxureWare Data Center Expert message "Device status may be inaccurate due to attempt to transfer ....

If you have any more questions, please ask.

With respect.

(CID:137105452)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-12-09

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Dear Fiaz Ahmed,

Tell us please, did you solve this problem or not?

With respect.

(CID:137109233)

[DCIM_Support]

This comment was originally posted on DCIM Support by Fiaz Ahmed on 2018-12-09

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Still same situation, few days back received more than 100 ddf continuous emails.

(CID:137109264)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-12-09

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Dear Fiaz Ahmed,

Did you use the official http://www.schneider-electric.us/en/faqs/FA177004 solution for your problem, which I posted below?

Have you tried it?

With respect.

(CID:137109283)

[DCIM_Support]

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