NBWC100U will not connect to network after power loss

[DCIM_Support]

This question was originally posted on DCIM Support by Michael Breen on 2019-04-03

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Hello I have 2 Netbotz NBRK0570 with 2 USB COORDINATOR & ROUTER NBWC100U on each.

one router connected directly to the 570 the other remote connected to a power adapter.

My problem is that someone unplugged both of the "remote" NBWC100U's from power.  As we are still in the configuration stages we did not catch this until they had been off for several days.

My problem now is that I can not get the 2 remote NBWC100u's to reconnect to the 570's.  Has any one else had this issue or know how I can reconnect these?

Any help would definitely be appreciated.

Mike

(CID:141270886)

[DCIM_Support]

This comment was originally posted on DCIM Support by Stine Hansen on 2019-05-03

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Hi Michael Breen,

Thanks for posting and sorry to leave you hanging.

Did you solve your issue?

Thanks,

Stine

(CID:143754904)

[DCIM_Support]

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