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Maintenance mode not working as expected

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
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Maintenance mode not working as expected

This question was originally posted on DCIM Support by Martin Gaciarz on 2019-11-04


We had 83 out of 84 devices in a group set to be in Maintenance Mode for the past few days.  This morning, we got alerts on a bunch of these devices.  I double-checked and they still show up as being in Maintenance Mode in the DCE console...  what went wrong here?

(CID:151062615)

3 Replies 3
DCIM_Support
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Re: Maintenance mode not working as expected

This answer was originally posted on DCIM Support by Jeff Shaw on 2019-11-05


Check the web interface of the devices for email configuration. If email notifications are configured on the device itself, they will still send emails. Maintenance mode only disables notifications sent by DCE.

(CID:151062868)

DCIM_Support
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Re: Maintenance mode not working as expected

This answer was originally posted on DCIM Support by Andres Alfredo Gonzales De La Cotera Herrera on 2019-11-05


Try to check`s recipents of all decivices in each interface web. Becauses maybe the problem is there. And try to do a test When you active any parameters in the DCE.

(CID:151062971)

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🔒 Closed

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