MAC address not found on EcoStruxure IT and EcoStruxure IT gateway

[Jureno241]

Hi Team,

I've been using EcoStruxure IT and EcoStruxure IT gateway for more than 3 months and I can't find where the MAC address field is located for each UPS we are monitoring. Can someone please help me?

Thanks,

Jorge

[Cory_McDonald]

Hello Jorge,

I checked around and I do not believe that the MAC address is currently displayed anywhere.  I'll reach out to product management and engineering and submit a feature request for you.

Kind Regards,

Cory

[LarryK]

@Cory_McDonald 

Schneider Electric Case # 110263941: NMC MAC Address

I logged this in early July 2024.

[Cory_McDonald]

Hey Larry,  Thank you for the details.  I have confirmed that your request is logged as well.  Regards.

[Jureno241]

Thank you Cory and Larry for looking into this "must have" feature.

[Jureno241]

Hi Cory and Larry,

Is there any update on this must have feature?

Thanks,

Jorge

[Cory_McDonald]

Hello @Jureno241,

I have reached out to a CSM to see if I can get any additional details or if they can provide any further guidance.  Product management is aware of your request and will take that into consideration as to when the feature gets developed.

Kind Regards,

Cory