Infrastruxure central 6.1 upgrade to DCE Virtual Machine

[DCIM_Support]

This question was originally posted on DCIM Support by shemilusman on 2018-05-31

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Hi,

I visited a client who needs help to migrate to DCE Virtual platform. Currently they have an old Infrastruxure Central V6.1 physical server, which they want to remove.

They have lost the passcodes and don't want to purchase new node licenses, since they have already 500 node licenses on the physical server.

They don't have a Valid Service Contract.

My question here is if I ask them to take a new service contract for 500 nodes for 1 year, can we migrate the existing 500 node licenses to the new VM machine? 

Thanks & Regards

Shemil

(CID:132646773)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2018-05-31

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Hi Shemil,

If you put the server and licenses back under support, you should be able to contact tech support and they can help you transfer the license. K-base FA176117 may help in figuring out what is required.

Steve

(CID:132646985)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2018-05-31

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P.S.

You'll still need to purchase the activation key for the VM server.

(CID:132646995)

[DCIM_Support]

This comment was originally posted on DCIM Support by shemilusman on 2018-05-31

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Hi Steven

OK...I think their support contract ended in 2013, so do they have to purchase contracts for the backdated years as well?

Regards

Shemil

(CID:132647011)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2018-05-31

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Hi Shemil,

I believe that is the standard practice, yes.

Steve

(CID:132647019)

[DCIM_Support]

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