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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-03 09:17 AM . Last Modified: 2024-04-08 03:35 AM
Greetings,everyone
I have a customer that still has the Infrastruxure Manager.but,he want to upgrade it from 4.5 to 4.7.(SO,if later he wants to buy DCE,he can migrate the settings).
Also,the SSL Certificate expired,so it's hard to use it now.the SSL must be renewed.
Does someone has a link for the firmwares (all firmwares between 4.5 to 4.7) and a new SSL certificate and instructions how to add it?
I'll appreciate any help that can be provided.
Regards,
Luigimar Perez
(CID:110008764)
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Posted: 2020-07-03 09:17 AM . Last Modified: 2024-04-08 03:35 AM
Luigimar,
The customer should be able to obtain the upgrades for ISX Manager and the instructions to correct the SSL certificate from their local technical support.
Regards,
Cory
(CID:110008789)
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Posted: 2020-07-03 09:17 AM . Last Modified: 2024-04-08 03:35 AM
Hi,Cory We are actually from a Caribbean Island call Curacao and I'm from a service center called EOM.We provide services from Schneider on the island.There is no other technical support from Schneider on the island. regards, Luigimar
(CID:110008840)
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Posted: 2020-07-03 09:17 AM . Last Modified: 2024-04-08 03:35 AM
Luigimar,
http://www.apc.com/an/en/support/contact-us/index.jsp
Regards,
Cory
(CID:110008892)
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Posted: 2020-07-03 09:17 AM . Last Modified: 2023-10-22 02:44 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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