ITA webclient dashboard

[Keec]

I have a PUE dashboard configured in ITA and can start it on the desktop client, but I have no dashboards on the webclient.

Is that a configuration thing?

Thanks,  Keec.

[Jef]

Hi Keec,

It can be configuration related - you might also want to try a different browser (such as Chrome) just in case.

Here is an illustration from my 9.2.x setup displayed in Chrome:

Kind regards,

Jef

[Keec]

Hi Jef,

I don't have the dasboard option in my webclient.

Another browser does not help.

I added a screenshot.

Keec.

[Jef]

Hi Keec,

It might be user permission related. You might want to check the users 'Global Permissions' settings.

Kind regards,

Jef

[Keec]

Hi Jef,

I am Administrator of the system, I have all rights.

Regards Keec.

[Jef]

Hi Keec,

Then most likely license related, so you do not have the Capacity license installed on your setup. To verify the installed license(s), in web-client, go Administration > Licenses

should display the installed licenses.

Kind regards,
Jef

[Keec]

Hi Jef,

I don't have a Capacity Licence.

So the desktop client does it without this license?

Or is this a legacy from DCO?

Regards, Keec.

[tjlaw]

Hi, 

Just wondering if you have checked under user's Global Permission if this option is enabled? 

BR, 

TJ

[Jef]

Hi Keec,

I have captured this in our backlogs for code review (so the possible corrections can be implemented in a future version), thanks.

Kind regards,

Jef

[Jef · Accepted solution]

Hi TJ,

In this case, it is not permission related (Keec also confirmed he has admin permission). As illustrated, this is currently license related:

(illustrating the setup with and without the Capacity license)

Kind regards,

Jef 

[tjlaw]

Hi Jef, 

Thanks for the clarification. I also just restored a backup without capacity module into ITA 9.2.0 and it's showing the same issue. 

BR, 

TJ