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Posted: 2022-05-11 11:43 AM
ITA Desktop on Mac OS
Dears,
We have a customer trying to use ITA on MAC OS but he gets the following error.
are you aware of any work around on this issue with MAC OS. he has tried to manually over ride the install but doesn’t seem that he is making headway to use the app.
- Labels:
-
Data Center Operation
-
IT Advisor
- Tags:
- english
Authentication Failed.
- Authentication Ticket Mismatched, failed authentication.
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Posted: 2022-05-11 11:53 AM
Hello Mohamed
This is the current ITA desktop client? You may need to temporarily disable the OSX security as noted on this page to allow the installation of the desktop client.
https://support.apple.com/en-us/HT202491
Regards
Greg Sterling
- Tags:
- english
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