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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2024-04-11 12:34 PM . Last Modified: 2024-04-11 12:37 PM
after installing IT Advisor 9.4.3, we are not seeing backups taken, prior to the upgrade, or since the upgrade. When I try to load a previous backup that was downloaded, system says you cant have 2 files of the same name, already used. Screenshot of the webclient screen attached.
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Posted: 2024-04-12 07:31 AM . Last Modified: 2024-04-12 07:31 AM
Hi @NedFields,
This is a known issue in ITA 9.4.3 that will be addressed in the next release. The backups are not listed, but they do exist in the system and they can be used as expected.
See What's new in IT Advisor 9.4.x for details on releases.
Best,
Jackie
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