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ITA 9.1.0 ETL database connection issue (platform configuration bug?)

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Valentin_Kozlov
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Posted: ‎2020-08-06 05:03 AM . Last Modified: ‎2020-08-06 05:25 AM

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Posted: ‎2020-08-06 05:03 AM . Last Modified: ‎2020-08-06 05:25 AM

ITA 9.1.0 ETL database connection issue (platform configuration bug?)

Hi Team!

 

I'm experiencing issue working with ETL export database.

 

I successfully create internal export ETL database via web-interface and it works (I can see that in etl.log).

 

But I was unable to connect to database with pgAdmin tool:

 

image.png

 

I've found that port 5432 was closed and open it on firewall.

Now I have another error:

 

image.png

 

There were no entries in pg_hba.conf file related to new databese:

 

image.png

 

I add 'allow all' entry to pg_hba.conf file:

 

 

 

 

host    all             all             all            trust

 

 

 

 

and set parameter to listen all addresses in postgresql.conf file:

 

 

 

listen_addresses = '*' 

 

 

 

 

But with no luck. I still receive error about connection rejection by pg_hba.

 

 

Can anyone advice how to configure new version to allow external connections? Is there something specific?

 

And why didn't ITA make all the settings when create export database?

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Jef
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Posted: ‎2020-08-06 06:34 AM . Last Modified: ‎2020-08-06 06:37 AM

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Posted: ‎2020-08-06 06:34 AM . Last Modified: ‎2020-08-06 06:37 AM

Hi Valentin,

 

I could reproduce it with pgAdmin, but adding the host IP in the allowed list permits the connection:

Capture-jf.JPG

this worked for me without further problem!

Kind regards,

Jef

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gsterling
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Posted: ‎2020-08-06 05:44 AM

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Posted: ‎2020-08-06 05:44 AM

Hello Valentin

 

Did you set an allowed list in the ETL definition in the web client? If not, then remote access is not allowed.

 

Regards

 

Greg Sterling

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Valentin_Kozlov
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Posted: ‎2020-08-06 06:00 AM

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Posted: ‎2020-08-06 06:00 AM

Hi Greg!

 

Did you mean this one?

 

image.png

 

I set it to 0.0.0.0, because usually it means allow all addresses.

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Jef
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Posted: ‎2020-08-06 06:34 AM . Last Modified: ‎2020-08-06 06:37 AM

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Posted: ‎2020-08-06 06:34 AM . Last Modified: ‎2020-08-06 06:37 AM

Hi Valentin,

 

I could reproduce it with pgAdmin, but adding the host IP in the allowed list permits the connection:

Capture-jf.JPG

this worked for me without further problem!

Kind regards,

Jef

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Valentin_Kozlov
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Posted: ‎2020-08-06 06:53 AM

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Posted: ‎2020-08-06 06:53 AM

Great!

 

It works for me either, thank you!

 

But nothing changes in pg_hba.conf and it is very interested...

 

So, now we need to add all addresses we want to connect from. Of course it is more secure,but less convenient for me 🙂

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Jef
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Posted: ‎2020-08-06 07:10 AM

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Posted: ‎2020-08-06 07:10 AM

Hi Valentin,

Sounds great, that it worked for you as well.

I could reproduce similar experience (as you) using pgAdmin but not with DbVisualizer. So basically we may add a specific IP to the allowed list when/if needed.

Kind regards,

Jef

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