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IT Advisor doubt

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

silviolcf
Ensign
Ensign
0 Likes
3
613

IT Advisor doubt

I had installed IT Advisor in a Oracle VM.

 

i`m trying to access this software by browser but i had the message below:

 

it advisor access.PNG

 

i have done something wrong?

Tags (1)
3 Replies 3
Jef
Captain Captain
Captain

Re: IT Advisor doubt

Hi Silvio,

 

If you've just finished the installation, then you might want to wait a few more minutes or so until the application is ready to be used.
You can check the server/application status to verify if all services running okay, if yes then the application is ready to be used (via web and desktop client). It can be verified via login to server Webmin interface (https://<ITA server IP>:10000) and then go to EcoStruxure IT Advisor > Status.

Hopefully you have also provided enough resources for your ITA host (specially in terms of number of CPU and memory capacity), for more info please see the following article describing the system requirements:
https://helpcenter.ecostruxureit.com/hc/en-us/articles/360037889033-ITA-system-requirements-for-on-p...

 

Kind regards,

Jef

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silviolcf
Ensign
Ensign
0 Likes
1
599

Re: IT Advisor doubt

i`m trying to log in (https://<ITA server IP>:10000), but i cant do this.

 

Login and password are the same as i setup in installation step?

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gsterling
Commander Commander
Commander
0 Likes
0
583

Re: IT Advisor doubt

Hello. Yes. During installation you would have stepped through the CentOS installer UI where you should have defined credentials for the root user account and probably a second administrator user account.

 

Both of those user credentials should be able to logon to webmin.

 

Do you at least see the webmin page?

 

Also, how much memory, cpu and disk did you allocate to the virtualbox VM?

 

Regards

 

Greg Sterling

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