Hung on Operation in Progress

[DCIM_Support]

At times, and for no apparent reason, the application will display Operation In Progress and hang there for about 3 minutes.  What is the operation that is in progress?

Thank You

(CID:94602755)

[DCIM_Support]

Hi Sean, we will look into it, thanks for posting!

(CID:94602819)

[DCIM_Support]

Hi Sean,

It is very system dependent what is happening and taking time in the startup process of the system.

We would be happy to investigate what is causing the client to seem hanging. This can be done if you could help by providing the log files from the system.

These can be found in the server configuration https://:10000 in the "StruxureWare Data Center Operation - Download Log Files" section. Please provide both client and server log files.

If possible please also provide the time span where this occurred for us to be able to locate the situation in the log files. I will send a link to folder where files can be uploaded.

(CID:94602893)

[DCIM_Support]

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