How to set the phase a device?

[DCIM_Support]

Generic PDU is not possible single-phase

Breakers 1P

Generic rPDU 1P. The power dependency is ok (breaker 1P =  L1)

I can't set the phase to the device. why...? where am I wrong?

(CID:103584795)

[DCIM_Support]

Hello Roberto, Please correct me if I am wrong by the genome that you have selected is a distribution/floor mount PDU which does not support single phase power. Rack mount PDUs can support single phase power. Can you please describe the PDU that you are looking to model so we can provide best way to model your build the best way possible. Thanks Victor

(CID:103584807)

[DCIM_Support · Accepted solution]

Hi Roberto,

Currently DCO dose not support modeling a single phase UPS/PDU. (the support of single phase/direct current is expected to be included in one of the future releases).

The reason why you are not able to connect the IT-device to your rack pdu, is because your IT-device is expecting 230V/50Hz (as Input Voltage), but your PDU is providing 380V/50Hz (as Output voltage). You need to change the output voltage for your PDU to 400/50 (from 380/50), then you should be able to continue the power cable connection for your IT-device(s).

Kind regards

(CID:103584810)

[DCIM_Support]

Resolved.

Thank you.

Kind regards.

(CID:103584883)

[DCIM_Support]

Hi Roberto, My pleasure - thank you for taking the time and letting us know that it is resolved. Kind regards

(CID:103584890)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.