Cooling Device - DCE

[DCIM_Support]

Hello,

I have a Cooling Device in DCE which lists a lot of temperature points however when I go to device association in DCO no points are coming across, as far as I can tell its not a DDF issue as all the points are in DCE.  Is this a known error or is there something else I have to do to get the temperature points over to DCO?

(CID:103584770)

[DCIM_Support]

Hi James,

Most likely the "supported" temperature sensors are not being reported as expected to DCO (from DCE). DCO expects temperature sensors of type:

Temperature Sensors:
EXTERNAL_TEMPERATURE
SUPPLY_AIR_TEMPERATURE
RETURN_AIR_TEMPERATURE
INTEGRATED_TEMPERATURE

More description available here: http://dcimsupport.apc.com/display/DCIMDEVELOPER/DCE+Sensor+Mapping+to+DCO

I think, you might need to get new DDF file(s) from the multivendor support team ( multivendorsupport@apcc.com ) .

Kind regards

(CID:103584772)

[DCIM_Support]

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