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How to remove duplicate sensors Netbotz 355 using Advanced View

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How to remove duplicate sensors Netbotz 355 using Advanced View

This question was originally posted on DCIM Support by Jim White on 2019-07-07


We moved a 455 wall monitor to a new location where it is stand alone.  Duplicate sensors now show up in the pod list with a (1) behind the name.  How do we remove those?

(CID:146670579)

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Re: How to remove duplicate sensors Netbotz 355 using Advanced View

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-07-08


Hi Jim,

 

The only reason you should have duplicates is if you connected the sensors to different ports. In this case, one sensor should be in an OK state and one should be disconnected. Here you can see I have 2 sensors in a failed state:

If I right click on one of them and choose configure sensor:

I have the option to remove this sensor:

If I select a sensor that is still connected, that "Remove" option will be grayed out.

 

Thanks,

Steve

 

(CID:146670793)

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