How to edit default alerts fields

[DCIM_Support]

This question was originally posted on DCIM Support by Cristian Arias Lopez on 2018-03-01

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Hello, 

I would like to edit the alert information or fields that are part of the alert fields. Can you please provide instructions on how to accomplish this task ? As per attached picture, I would like to have the option to remove the fields on red. 

(CID:128762560)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2018-03-01

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Hi Christian,

To use the fields of your own choosing, I suggest creating an SMS or "Send Short Message E-Mail" E-Mail action instead of the normal e-mail action.

With the SMS action, the system uses macros to include specific fields. You can see what it uses by default when you initially create the e-mail:

You can also look up "Macros" in the DCE help files and it will show you the different macro options and what data they provide.

Thanks,

Steve

(CID:128762578)

[DCIM_Support]

This comment was originally posted on DCIM Support by Cristian Arias Lopez on 2018-03-01

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Hello Steve, 

Thank you for the prompt response. I can't seem to find that menu. could you please provide instructions on how to get to that menu?

Appreciate all your assistance.

(CID:128762602)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2018-03-01

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Hi Christian,

To create the action, go to:

Hit the Create button:

You can then go to the alarm configuration perspective:

and in the lower left corner (default layout) you'll see the current notification policies.

Edit one of these and you'll see the thresholds or devices that fall under that policy along with the actions in use:

You can click the add button and that will allow you to add any existing alarm actions or you can also click the button to manage alarm actions here to get to the screen where I showed you how to create the action in the first place:

Steve

(CID:128762610)

[DCIM_Support]

This comment was originally posted on DCIM Support by Cristian Arias Lopez on 2018-03-01

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Thank you, Steve

This is precissely what I  need it

(CID:128762665)

[DCIM_Support]

This comment was originally posted on DCIM Support by Cristian Arias Lopez on 2018-03-01

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Steve, 

Is there a macro that I can use to add the information of a custom device column? I know there is ${LOCATION} but this column cannot be edited manually.

(CID:128762691)

[DCIM_Support]

This comment was originally posted on DCIM Support by Cristian Arias Lopez on 2018-03-01

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I need to manually add a location description that's why I mentioned that one.  I have a few Modbus devices that don't show any location information

(CID:128762694)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2018-03-01

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Hi Cristian,

Sorry, there isn't a macro for things such as custom properties. Everything I'm aware of is in the help files. The only other point I can make is that you can add text to those fields. Anything typed there without the ${macro} format should show up as text. the bad part there is you'd need to create an individual action for every modbus device.

Steve

(CID:128762703)

[DCIM_Support]

This comment was originally posted on DCIM Support by Cristian Arias Lopez on 2018-03-01

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Hi, Steven

Thanks anyway for all your assistance, at least now I would be able to customize a little more my alerts.

(CID:128762710)

[DCIM_Support]

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