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How to downgrade a device from Premium

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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How to downgrade a device from Premium

This question was originally posted on DCIM Support by Wei Yang on 2017-04-03


How to downgrade a device from Premium back to Standard?

(CID:116363173)

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Re: How to downgrade a device from Premium

This answer was originally posted on DCIM Support by Martin Kamp Jensen on 2017-04-04


Hi Wei Yang,

You can create an incident on the device on which you would like to cancel the premium subscription by using the top right icon (+) when viewing the device in the StruxureOn app.

Best regards,

Martin

(CID:116363331)

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🔒 Closed

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