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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-03 06:36 PM . Last Modified: 2024-04-07 11:48 PM
DCO Slow response . Restart DCO one time, it costs about 4 hours.
If Two users log in at the same time, One of them cannot load the Client view.
Check the system, The CPU is used 210% always in DCO , below.
How to add DCO CPU resources?
(CID:123343894)
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Posted: 2020-07-03 06:36 PM . Last Modified: 2024-04-07 11:48 PM
Hi Yonker Wang,
Most likely you have DCO-server working as a VMware VM appliance. Therefore, firstly, it is necessary to check whether the hardware resources allocated to your DCO VM correspond to the minimum requirements that can be found on the page Recommended StruxureWare Data Center Operation server configuration:
Server requirement guidelines (minimum)
- CPU: 4 cores minimum. We recommend 8 cores
- Memory: 16 GB RAM (absolute minimum requirement)
- 100 GB storage, speed minimum 170 MB/s
- Cluster network: 1 Gbps connection between nodes
- Disaster recovery network: 10 Mbps with low latency <100 ms
If your'e installing DCO on an existing server, note that DCO claims almost all memory (JVM about 8 GB and Postgres about 6 GB alone). Therefore, you may experience issues if you have other applications running on the server, such as surveillance and monitoring agents.
If this is not the case, you should contact your VMware administrators to allocate the missing hardware resources for the DCO VM.
With respect.
(CID:123343908)
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Posted: 2020-07-03 06:36 PM . Last Modified: 2024-04-07 11:48 PM
Hi Yonker Wang,
Most likely you have DCO-server working as a VMware VM appliance. Therefore, firstly, it is necessary to check whether the hardware resources allocated to your DCO VM correspond to the minimum requirements that can be found on the page Recommended StruxureWare Data Center Operation server configuration:
Server requirement guidelines (minimum)
- CPU: 4 cores minimum. We recommend 8 cores
- Memory: 16 GB RAM (absolute minimum requirement)
- 100 GB storage, speed minimum 170 MB/s
- Cluster network: 1 Gbps connection between nodes
- Disaster recovery network: 10 Mbps with low latency <100 ms
If your'e installing DCO on an existing server, note that DCO claims almost all memory (JVM about 8 GB and Postgres about 6 GB alone). Therefore, you may experience issues if you have other applications running on the server, such as surveillance and monitoring agents.
If this is not the case, you should contact your VMware administrators to allocate the missing hardware resources for the DCO VM.
With respect.
(CID:123343908)
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Posted: 2020-07-03 06:36 PM . Last Modified: 2024-04-07 11:48 PM
Thanks for your help~!
(CID:123344284)
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Posted: 2020-07-03 06:37 PM . Last Modified: 2024-04-07 11:48 PM
Hi Yonker Wang,
Thanks for the feedback: it will be very useful if you let us know whether the problem is solved or not.
With respect.
(CID:123344286)
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Posted: 2020-07-03 06:37 PM . Last Modified: 2024-04-07 11:48 PM
Hi team,
We reinstalled the DCO, give the DCO more Resources, according to Server requirement guidelines (minimum) , have solved the problem.
(CID:123344738)
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Posted: 2020-07-03 06:37 PM . Last Modified: 2024-04-07 11:48 PM
Hi Yonker Wang,
Thank you for your feedback.
With respect.
(CID:123344792)
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Posted: 2020-07-03 06:37 PM . Last Modified: 2023-10-22 02:24 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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