EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
Posted: 2020-07-03 06:36 PM
This question was originally posted on DCIM Support by Yonker Wang on 2017-08-03
DCO Slow response . Restart DCO one time, it costs about 4 hours.
If Two users log in at the same time, One of them cannot load the Client view.
Check the system, The CPU is used 210% always in DCO , below.
How to add DCO CPU resources?
(CID:123343894)
Posted: 2020-07-03 06:36 PM
This answer was originally posted on DCIM Support by spezialist on 2017-08-03
Hi Yonker Wang,
Most likely you have DCO-server working as a VMware VM appliance. Therefore, firstly, it is necessary to check whether the hardware resources allocated to your DCO VM correspond to the minimum requirements that can be found on the page Recommended StruxureWare Data Center Operation server configuration:
Server requirement guidelines (minimum)
- CPU: 4 cores minimum. We recommend 8 cores
- Memory: 16 GB RAM (absolute minimum requirement)
- 100 GB storage, speed minimum 170 MB/s
- Cluster network: 1 Gbps connection between nodes
- Disaster recovery network: 10 Mbps with low latency <100 ms
If your'e installing DCO on an existing server, note that DCO claims almost all memory (JVM about 8 GB and Postgres about 6 GB alone). Therefore, you may experience issues if you have other applications running on the server, such as surveillance and monitoring agents.
If this is not the case, you should contact your VMware administrators to allocate the missing hardware resources for the DCO VM.
With respect.
(CID:123343908)
Posted: 2020-07-03 06:36 PM
This answer was originally posted on DCIM Support by spezialist on 2017-08-03
Hi Yonker Wang,
Most likely you have DCO-server working as a VMware VM appliance. Therefore, firstly, it is necessary to check whether the hardware resources allocated to your DCO VM correspond to the minimum requirements that can be found on the page Recommended StruxureWare Data Center Operation server configuration:
Server requirement guidelines (minimum)
- CPU: 4 cores minimum. We recommend 8 cores
- Memory: 16 GB RAM (absolute minimum requirement)
- 100 GB storage, speed minimum 170 MB/s
- Cluster network: 1 Gbps connection between nodes
- Disaster recovery network: 10 Mbps with low latency <100 ms
If your'e installing DCO on an existing server, note that DCO claims almost all memory (JVM about 8 GB and Postgres about 6 GB alone). Therefore, you may experience issues if you have other applications running on the server, such as surveillance and monitoring agents.
If this is not the case, you should contact your VMware administrators to allocate the missing hardware resources for the DCO VM.
With respect.
(CID:123343908)
Posted: 2020-07-03 06:36 PM
This comment was originally posted on DCIM Support by Yonker Wang on 2017-08-04
Thanks for your help~!
(CID:123344284)
Posted: 2020-07-03 06:37 PM
This comment was originally posted on DCIM Support by spezialist on 2017-08-04
Hi Yonker Wang,
Thanks for the feedback: it will be very useful if you let us know whether the problem is solved or not.
With respect.
(CID:123344286)
Posted: 2020-07-03 06:37 PM
This comment was originally posted on DCIM Support by Yonker Wang on 2017-08-07
Hi team,
We reinstalled the DCO, give the DCO more Resources, according to Server requirement guidelines (minimum) , have solved the problem.
(CID:123344738)
Posted: 2020-07-03 06:37 PM
This comment was originally posted on DCIM Support by spezialist on 2017-08-07
Hi Yonker Wang,
Thank you for your feedback.
With respect.
(CID:123344792)
Posted: 2020-07-03 06:37 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.