Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84291members
353411posts

How can I modify the description in work orders?

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
Picard
Picard
0 Likes
6
274

How can I modify the description in work orders?

This question was originally posted on DCIM Support by Shawn McGowan on 2018-02-12


 When printing a work order it contains too much redundant information making a novel out of a patch cords run. I would like to export the information but when I do there is just too much and it confuses our vendors. I would like to be able to delete information in the description area of the tasks to simplify.

 

thanks

(CID:128755780)

6 Replies 6
DCIM_Support
Picard
Picard
0 Likes
0
274

Re: How can I modify the description in work orders?

This comment was originally posted on DCIM Support by Avinash A N on 2018-02-13


Hi Shawn,

As of now there is no option to edit the description for a system task work orders. Only user task work orders are editable. 

Regards

(CID:128755970)

DCIM_Support
Picard
Picard
0 Likes
2
274

Re: How can I modify the description in work orders?

This answer was originally posted on DCIM Support by Jef Faridi on 2018-02-13


Hi Shawn,

As Avinash mentioned, the description filed cannot be edited. Please let me explain, when we are trying to Add/Move/etc a model, then by design the Description filed will display: 'action' 'model name' ...

ex.: Add ServerC to a certain rack:

Kind regards

(CID:128756156)

DCIM_Support
Picard
Picard
0 Likes
0
274

Re: How can I modify the description in work orders?

This comment was originally posted on DCIM Support by Shawn McGowan on 2018-02-15


I get that but if I print the work order it has too much information. Having the room/ row/... in every step is redundant and makes the work order lengthy. This really is evident when adding patch cords to the work order. If you have to go through 3 patch panels it is more confusing than helpful to the installers as they get lost in the details. Is there a better way to export work orders to make them more user friendly to the installers?

(CID:128757339)

DCIM_Support
Picard
Picard
0 Likes
0
274

Re: How can I modify the description in work orders?

This comment was originally posted on DCIM Support by Jef Faridi on 2018-02-16


Hi Shawn,

Many thanks for the comments. The text/path in the description filed is by design to uniquely identify the equipment being worked on, so any shorter version may not be unique any longer.

However, reports may be exported to writable/editable format, so manually could be modified (if that could help):

Kind regards

(CID:128757541)

DCIM_Support
Picard
Picard
0 Likes
0
274

Re: How can I modify the description in work orders?

This comment was originally posted on DCIM Support by Shawn McGowan on 2018-02-15


What would be considered a user task? patching a cable or mounting a server?

(CID:128757332)

DCIM_Support
Picard
Picard
0 Likes
0
274

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.