Hello i need help !

[DCIM_Support]

This question was originally posted on DCIM Support by Nenad Todorovic on 2019-10-03

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After upgrade DCE to lates version 7.7.0, get [500] An error has occured at web console.

Can someone help me with this problem?!

(CID:149294075)

[DCIM_Support]

This comment was originally posted on DCIM Support by Nenad Todorovic on 2019-10-03

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Yes I can.

I upgrade DCE from my laptop and everything is okay(web console working fine), problem is when i start web console from desktop PC(we use that PC for monitoring customers  devices).

(CID:149294118)

[DCIM_Support]

This comment was originally posted on DCIM Support by Nenad Todorovic on 2019-10-03

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 Sory (PC), i made a mistake.

(CID:149294136)

[DCIM_Support]

This comment was originally posted on DCIM Support by Nenad Todorovic on 2019-10-03

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I have DCE desktop software(client application) on both computers, work normally.

Problem is only desktop pc, when login to web console.

(CID:149294154)

[DCIM_Support]

This comment was originally posted on DCIM Support by Nenad Todorovic on 2019-10-03

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Yes

(CID:149294163)

[DCIM_Support]

This comment was originally posted on DCIM Support by Kyle Story on 2019-10-03

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Within the Desktop client have you checked the System/Server Access settings? I would consult with your network team to confirm you have the correct ports enabled within the Server Access settings. 

(CID:149294171)

[DCIM_Support]

This comment was originally posted on DCIM Support by Nenad Todorovic on 2019-10-03

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No, buth i will check.

I find samerhing !,is there any easier way?

(CID:149294186)

[DCIM_Support]

This answer was originally posted on DCIM Support by Nenad Todorovic on 2019-10-08

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I solved the problem!

I just delete user and manually set it again, now everything works fine.

Thank you for your help.

(CID:153551273)

[DCIM_Support]

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