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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-05 10:35 PM . Last Modified: 2024-04-03 12:25 AM
After upgrade DCE to lates version 7.7.0, get [500] An error has occured at web console.
Can someone help me with this problem?!
(CID:149294075)
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Posted: 2020-07-05 10:35 PM . Last Modified: 2024-04-03 12:25 AM
Yes I can.
I upgrade DCE from my laptop and everything is okay(web console working fine), problem is when i start web console from desktop PC(we use that PC for monitoring customers devices).
(CID:149294118)
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Posted: 2020-07-05 10:35 PM . Last Modified: 2024-04-03 12:25 AM
Sory (PC), i made a mistake.
(CID:149294136)
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Posted: 2020-07-05 10:35 PM . Last Modified: 2024-04-03 12:25 AM
I have DCE desktop software(client application) on both computers, work normally.
Problem is only desktop pc, when login to web console.
(CID:149294154)
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Posted: 2020-07-05 10:35 PM . Last Modified: 2024-04-03 12:25 AM
Yes
(CID:149294163)
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Posted: 2020-07-05 10:35 PM . Last Modified: 2024-04-03 12:25 AM
Within the Desktop client have you checked the System/Server Access settings? I would consult with your network team to confirm you have the correct ports enabled within the Server Access settings.
(CID:149294171)
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Posted: 2020-07-05 10:36 PM . Last Modified: 2024-04-03 12:25 AM
No, buth i will check.
I find samerhing !,is there any easier way?
(CID:149294186)
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Posted: 2020-07-05 10:36 PM . Last Modified: 2024-04-03 12:25 AM
I solved the problem!
I just delete user and manually set it again, now everything works fine.
Thank you for your help.
(CID:153551273)
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Posted: 2020-07-05 10:36 PM . Last Modified: 2023-10-22 02:16 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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