Hello I need your help !!! virtual sensor disconnection

[DCIM_Support]

Hello I need your help !!!

I create a virtual sensor to measure temperature at which add two real sensors. The problem is that when the virtual sensor graph there are times where there is disconnect so the graphics do not go complete.

Reviewing the real sensor no disconnection.

What could be my problem in the virtual sensor?

 Thank You !!!

Hola Necesito su ayuda!!!

Yo crear un sensor virtual para medir temperatura en el cual agregue dos sensores reales. El problema es que cuando grafico el sensor virtual hay momentos en el que hay desconexion por lo que las graficas no salen completas.

Revisando el sensor real no presenta desconexion.

Cual podria se mi problema en el sensor virtual?

Gracias!!!

Virtual sensor create

graphic incomplete - my problem!!!

presented disconnection

real sensors

graphical real sensors

graphical real sensors

(CID:100340033)

[DCIM_Support]

Hi Miguel!

I had issue like yours once. Virtual sensors made from Netbotz temperature sensors became disconnected.

The root of the problem was in time difference between Netbotz appliance and DCE.

Check time settings on your appliances. Best way is to synchronize them with one source - DCE or external NTP server.

(CID:100340044)

[DCIM_Support]

Thanks for your help Valentin Kozlov

A question which is the path time settings or where is located the folder to time settings and synchronize time in DCE.

if you have pictures would help me much J 

Thanks again

(CID:100340074)

[DCIM_Support · Accepted solution]

Unfortunately, I cant post pictures right now, but you should find this settings easily.

At Netbotz: Run Advanced View, then go to Configuration tab. At bottom part of the screen Clock icon. 

At DCE: Run DCE client, go to System menu, then Server administration settings -> Time settings.

(CID:100340055)

[DCIM_Support]

Thank You !! no problem for pictures great help

(CID:100340058)

[DCIM_Support]

You are welcome! )

(CID:100340059)

[DCIM_Support]

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