Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

Galaxy 7000 UPS AP9635CH Network Management Card Wrong Firmware

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.


Galaxy 7000 UPS AP9635CH Network Management Card Wrong Firmware

Dear Team,


Hope you are doing fine.


I have customer's UPS (Galaxy 7000) with AP9635CH NMC installed, however the card can't communicate with UPS due to wrong firmware.


Kindly where can I get the right firmware to the said UPS.




Thank you.




Tags (1)