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Galaxy 7000 UPS AP9635CH Network Management Card Wrong Firmware

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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Ensign
Ensign

Galaxy 7000 UPS AP9635CH Network Management Card Wrong Firmware

Dear Team,

 

Hope you are doing fine.

 

I have customer's UPS (Galaxy 7000) with AP9635CH NMC installed, however the card can't communicate with UPS due to wrong firmware.

 

Kindly where can I get the right firmware to the said UPS.

 

1.PNG2.PNG

 

Thank you.

 

Regards,

Felix

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