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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-05 03:13 PM . Last Modified: 2024-04-03 11:33 PM
Trying to upgrade from 7.4.3 to 7.5.0. It failed to upload the update.
(CID:137110411)
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Posted: 2020-07-05 03:13 PM . Last Modified: 2024-04-03 11:33 PM
Dear Yang Gao,
This is not a trivial question, maybe Steven Marchetti answer to a similar question will help you:
Your DCE client is trying to push the files to the server. It is not likely that the server itself is blocking it so it is likely the client, network, or VM host that is blocking it. I would suggest turning off any firewalls on the local machine. You may also want to try another client machine, preferably one on the same LAN as the DCE server. Finally, you may want to check to see if there's anything that may be blocking it on the VM host side of things.
Hope this helps you.
With respect.
(CID:137111072)
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Posted: 2020-07-05 03:13 PM . Last Modified: 2024-04-03 11:33 PM
Dear Yang Gao,
Please tell us if you could solve your problem or not?
With respect.
(CID:137729869)
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Posted: 2020-07-05 03:13 PM . Last Modified: 2024-04-03 11:30 PM
I asked our network engineering and waiting for their answer.
(CID:137730223)
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Posted: 2020-07-05 03:13 PM . Last Modified: 2024-04-03 11:30 PM
what is the port number used when upload firmware file during upgrade?
(CID:137730322)
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Posted: 2020-07-05 03:14 PM . Last Modified: 2023-10-22 02:05 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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