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Hello,
I tried to update EcoStruxure IT Gateway from EcoStruxure IT Web interface.
I pushed "Update" in the below but failed. Does anyone know what cause this?
I tried 2 cases using the "Update" button on EcoStruxure IT Web interface but both cases are failed.
- 1.6.0.39 => 1.6.1.9 (Failed)
Log file: console_16039withoutIPaddress.log (06/24/2019:16:37:40.440~) - 1.5.2.28 => 1.6.1.9 (Failed)
Log file: console_15228withoutIPaddress.log (06/24/2019:17:31:03.981~)
Both cases are failed with the same error message.
- Uncaught exception in stage DceUpdateApplyStage processing command AutoUpdateCommand java.lang.NullPointerException
[Others]
- I also tried to update using EcoStruxure IT gateway installer locally, then both cases are successes. ("EcoStruxureITGateway-1.6.1.9-windows.exe")
- 1.5.2.28 => 1.6.1.9 (Success)
- 1.6.0.39 => 1.6.1.9 (Success)
- I uses the Gateway with proxy setting. ("Configure manually")
- I also found the file below but there is no record in it.
C:\Windows\temp\EcoStruxureITGateway-1.6.1.9-windows_**********************.log
Regards,
Akihiro
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